AI voice agent for service businesses

Turn every missed call into a complete lead.

Olivia answers 24/7, qualifies the caller, texts your booking link. Full transcript in your inbox within seconds — even the 11 p.m. calls.

80% don't leave a voicemail. 78% call a competitor instead.
Forbes · CallRail consumer survey, 2025

No credit card · 5-minute self-serve setup · Cancel anytime

Not sure yet? Request a free sample call →

Live the same day·Works with your existing number·Refund anytime in your first 30 days

The Problem

Your phone is your storefront — and it's leaking revenue.

Industry research consistently shows that 60–70% of inbound calls to small service businesses go unanswered — after hours, during peak times, or when staff are heads-down. Each missed call is $200–$2,000 in lost revenue.

60–70%
Missed call rate

Industry estimates for calls that never reach a live person at small service businesses.

$1,200
Avg revenue per missed lead

Average revenue from a single new customer across service verticals.

<1%
24/7 phone coverage

Share of small businesses with anyone actually answering after hours.

Self-serve setup

Three steps. Live in five minutes.

Keep your business number. Rekva handles missed and after-hours calls and emails you a complete intake. Self-serve setup in under 5 minutes. No sales calls, no demos.

Setup takes 5 minutes. Your dedicated number goes live within about an hour once your carrier confirms registration.

1

Forward your phone

Point your existing number to Rekva in your carrier's settings. Keep your number, your area code, and your caller ID. Nothing changes for your customers.

2

Olivia answers in your brand's tone

She greets callers, qualifies the visit, captures intake details, and texts your booking link while they're still on the line.

3

You get the complete lead by email

Seconds after the call ends, a full transcript and structured intake hit your inbox. You call back already knowing the customer — no voicemail guesswork.

Built for service businesses

Trained on how your industry actually answers the phone.

Different industries. Different intake. One agent.

Law Firms

Run consultation intake, capture case type and jurisdiction, gather basic facts so the attorney can run a conflict check before calling back. Highest revenue at risk per missed call of any service business.

"A rear-end collision last Tuesday — sorry that happened. We offer free 30-minute consults. I'll get the details to the firm and someone will call you back to confirm a time. What's the best number to reach you?"

HVAC, Plumbing & Electrical

Capture address, system type, urgency, and access info. Quote service-call fees when asked. Flag true emergencies so dispatch knows which calls to triage first.

"AC out and it's 94 outside — that's urgent. I'll get the details over to dispatch and someone will reach back out with the next available window. What's the service address?"

Med Spas & Aesthetics

Capture consultation requests for Botox, filler, and laser. Quote starting prices when asked. Pass the warm lead to your front desk to confirm and collect deposit.

"Tox starts at $12 a unit. I'll pass this along to the front desk so someone can confirm a consultation time. What days work best for you?"

Roofing & Exterior

Capture property address, project type, square footage, and urgency for leaks. Route storm-damage calls to the estimator so the site visit gets scheduled the same day.

"Re-roof on a twenty-four hundred square foot ranch — got it. Architectural shingles or three-tab? I'll pass this to the estimator so they can confirm the next site-visit window."

Dental Practices

Triage emergencies, capture intake for cleanings and new-patient exams, capture the insurance carrier so the callback is faster.

"Sounds like a cracked filling. I'll get the details to the front desk so they can call you back this morning with the soonest opening. Do you have your insurance carrier handy?"

Restaurants & Hospitality

Hold reservations, take takeout and catering inquiries, capture party size and dietary notes, and waitlist callers when the host stand is slammed.

"Party of six this Saturday at seven — I can hold that for ten minutes while I confirm with the host. Any dietary notes, or a birthday I should flag for the kitchen?"

And every other service business that books appointments by phone

Veterinary, chiropractic, physical therapy, salons, gyms, real estate, mortgage, insurance, auto repair, towing, landscaping, cleaning, pest control, accounting, tax prep, therapy, and more. Same universal agent, configured in your terminology, with the right intake fields for your work.

"Cut and balayage with Mia, two-hour slot — I can pencil you in Thursday at three or Saturday at eleven. Which works better for you?"

ROI Calculator

How much revenue is voicemail costing you?

Plug in three numbers. See what Rekva recovers, using a conservative blended industry rate.

Recovered revenue
$0
per month, recovered by Rekva
That's $0 a year.
Rekva pays for itself over.
Based on primary-source vertical economics: dental practice patient-value benchmarks (ADA Health Policy Institute), med spa average ticket and LTV (AmSpa 2024 State of the Industry), home services job value (Angi Economic Research, IRC), chiropractic case value (Chiropractic Economics 2025 Annual Survey), and SMB market sizing (US Census NAICS via Statista). Effective recovery rate assumes ~18% of missed inbound calls convert to booked revenue after qualification and follow-up. Recovery varies by vertical — personal injury law and storm-restoration roofing tend higher; hospitality lower. Numbers shown are estimates, not guarantees.
HIPAA CompliantBAA available
256-bit SSLEncrypted in transit
GDPR & CCPAPrivacy compliant
99.9% Uptime24/7 monitored
Pricing

Simple, monthly, no surprises.

Every plan includes 24/7 AI voice agent, booking via your existing scheduler by SMS link mid-call (Calendly, Cal.com, Square, Vagaro, Jane, AcuityScheduling, NexHealth, and more), post-call intake email with full transcript, caller SMS confirmation, call recordings, daily email summary, custom greeting and persona, HIPAA-compliant infrastructure, and self-serve setup.

Just you? → Starter · Growing team? → Growth (most pick this) · Multiple locations? → Practice Group

Starter

For solo operators and single-location businesses.

$199/month

150 minutes included · $0.10 /min overage

Best for: one location, one provider, under 100 inbound calls/week.

Get started

Practice Group

For multi-location groups and high-volume offices.

$799/month

750 minutes included · $0.07 /min overage

Best for: 2+ locations, consolidated reporting, 300+ inbound calls/week.

Get started

One booked appointment pays for the month. Everything after is upside.

Cancel and refund anytime in your first 30 days. No contracts. See the Refund Policy.

Not ready? Hear what Olivia sounds like answering a call for your business →

FAQ

The questions we hear most.

Does Olivia sound robotic?

No. She uses modern conversational AI voice technology with natural prosody, real-time turn-taking, and graceful handling of interruptions. Most callers don't realize they're speaking with an AI agent — and when they ask, she tells the truth.

What happens to my existing phone number?

You keep it. Rekva works by call forwarding — you point your existing business line to a dedicated Rekva number, and we route everything else (caller ID, voicemail, call records) just as before. If you want to port your number to us, we support that too.

Is my customer data secure?

Yes. Rekva runs on HIPAA-compliant infrastructure with encryption at rest and in transit, role-based access controls, and signed Business Associate Agreements for healthcare customers. Call recordings and transcripts are stored in your account only, never used to train third-party models.

How long does setup take?

Same-day. After checkout, you complete a 5-minute self-serve setup wizard — business info auto-fills, you choose your hours, services, and how Olivia transfers calls. Your dedicated Rekva number is provisioned instantly and call-forwarding instructions are emailed. Most customers are answering live calls within an hour. Pure self-serve, no sales calls.

How fast does my number go live?

Your account is ready in 5 minutes. Your dedicated phone number activates within about an hour while it clears phone network verification — the standard registration window for new business numbers in the U.S., not anything on our end. Once it's live, you can forward your existing line to it immediately.

What if Olivia can't answer a question?

She knows what she doesn't know. For anything outside her scope — clinical questions, complex pricing, billing disputes — she takes a detailed message, sends you an SMS, and offers the caller a callback window. You can also configure live transfer to a staff line during business hours.

What if a caller asks for a human?

She tells the truth. She's an AI agent and she says so when asked. She then offers to take a message and have a human follow up, or to live-transfer to your staff line if you've configured one and it's business hours. Most callers continue with the intake or booking once the question is handled gracefully — they care about getting an appointment more than about who's on the other end.

Do you support multiple locations?

Yes. The Practice Group plan is built for multi-location groups: separate greetings, booking links, and intake flows per location, with consolidated reporting in one dashboard. Each location keeps its own phone number.

What integrations do you offer?

Rekva works with any scheduler that has a public booking link — Calendly, Cal.com, Square Appointments, Vagaro, Jane, AcuityScheduling, NexHealth, Mindbody, Booksy, Schedulicity, or your existing website's booking page. Rekva texts the link to qualified callers mid-call so they can book themselves while you stay focused on what you're doing. No setup, no sync to maintain — you keep using the scheduler you already have. SMS confirmations go out automatically.

Can I cancel anytime?

Yes. No annual contracts, no termination fees. Cancel from your dashboard or email [email protected]. You keep your call recordings and transcripts on export.

Reserve your early-access spot.

Rekva is finalizing the last phone-network verification step before we open up. Leave your details and we'll send your personal sample call from Olivia the moment we go live — typically within the next few days.

No card. No sales pitch. We email you the moment Olivia is ready for your business.